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The Graduate and Professional Student (GPS) Ombudsperson is an independent, confidential1, neutral, and informal resource for all graduate and professional students at Ohio State to support them in addressing issues and challenges they encounter within programs or the university at large. Dr. Rebeka Campos-Astorkiza is the current GPS ombudsperson. Visit her website https://ombuds.osu.edu/grad-ombuds to understand what service she offers and how to contact her.
She has a short introductory video that may be helpful: https://tinyurl.com/bn3udtrd